Ben Horsfall
James Sharkey
Ben Horsfall
Ben is the founder of Ditto, he leads project management and operational excellence practices. Prior to Ditto, Ben has held senior level positions at Expedia Group and IBM. He has 15 years business transformation experience, key expertise in Process Improvement, Operating Model Design, Lean Six Sigma, SaaS Technology Delivery and change m
Ben is the founder of Ditto, he leads project management and operational excellence practices. Prior to Ditto, Ben has held senior level positions at Expedia Group and IBM. He has 15 years business transformation experience, key expertise in Process Improvement, Operating Model Design, Lean Six Sigma, SaaS Technology Delivery and change management. Industry experience across Travel, SaaS, eCommerce, Technology, Sales, FMCG and Customer Services
Hayley Kenny
James Sharkey
Ben Horsfall
Hayley leads our customer success practice, she is a results-oriented leader with a proven track record of driving revenue growth, fostering client relationships, and enhancing operational efficiency. Hayley has held director level positions at high growth B2B SaaS businesses, responsible for scaling customer success operations through Se
Hayley leads our customer success practice, she is a results-oriented leader with a proven track record of driving revenue growth, fostering client relationships, and enhancing operational efficiency. Hayley has held director level positions at high growth B2B SaaS businesses, responsible for scaling customer success operations through Series A to Series C and beyond. Hayley has developed an operational framework and playbook to support partners scaling their business'
James Sharkey
James Sharkey
James Sharkey
James leads Technology Enablement at Ditto, he is an experienced engineering leader, who specialises in building high-performance and accessible applications utilising modern technologies. He has scaled products from early-stage start-ups through to acquisitions. James has industry experience across Financial Services and Recruitment, with extensive experience in architecting cloud-based solutions